Intercom, now called Fin, launches an AI agent whose only job is managing another AI agent

The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent.

Fin Operator is a new AI-powered system designed specifically for the back-office teams that configure, monitor, and improve Fin, the company's customer-facing AI agent. Rather than replacing human support agents — which is what Fin itself does on the front lines — Operator targets the growing army of support operations professionals who spend their days updating knowledge bases, debugging conversation failures, and combing through performance dashboards.

Claude Code /goal Just Dropped and it Can Build Literally Anything

The /goal is incredible in both Codex and Claude Code, and really this is the beginning of being able to work with AI coding agents in a completely different way - for longer running and more complex tasks, with less human oversight.

In this video I break down how to use /goal, how to structure your goals before running them, and how to build a full application from one /goal just using a prd and product-roadmap markdown file.

I Didn't Know You Could Use Claude Code Like This

Claude Code use cases go way beyond coding. In this video we break down how to use Claude Code as a second brain, video editor, research engine, and design tool. From AI automation to claude code skills, see how anthropic claude can run your day.

Google brings agentic AI and vibe-coded widgets to Android

Google announced a number of new Gemini Intelligence-branded AI features at its Android Show: I/O Edition event on Tuesday. These include the ability for AI to complete tasks across apps, browse the web, fill out forms, dictate speech, and even allow you to vibe-code your own Android widgets.

How Sakana trained a 7B model to orchestrate GPT, Claude
and Gemini LLMs

Researchers at Sakana AI have introduced the "RL Conductor," a small language model trained via reinforcement learning to automatically orchestrate a diverse pool of worker LLMs. Conductor dynamically analyzes inputs, distributes labor among workers, and coordinates among agents.

This automated coordination achieves state-of-the-art results on difficult reasoning and coding benchmarks, outperforming individual frontier models like GPT-5 and Claude Sonnet 4 as well as expensive human-designed multi-agent pipelines. It achieves this performance at a fraction of the cost and with fewer API calls than competitors. RL Conductor is the backbone of Fugu, Sakana AI’s commercial multi-agent orchestration service.

Hermes Agent NEW Desktop App - The 24/7 Self-Evolving
AI Agent!

Hermes Agent is one of the most advanced open-source AI agents right now, and in this video I showcase the brand new Hermes Desktop App that makes running persistent autonomous AI agents dramatically easier.

How Claude's Design Agents Work

In this video, I look at how Claude's Design Agents system actually works and some of the key components that are in it that you can use for making your own vertical agent apps.